Shipping policy

At Fatma Abaya, we are committed to delivering your orders quickly and safely. Please review our shipping policy below.

Shipping Methods Available

We offer the following shipping options:

Standard Shipping – Reliable and affordable delivery.
Express Shipping – Faster delivery for urgent orders.
International Shipping – Available to select countries (please check at checkout).
Delivery Timeframes
Standard Shipping: 3 to 5 days
Express Shipping: 2 to 3 days
International Shipping: 8 to 14 days

Please note: Delivery times are estimates and may vary due to factors outside our control, such as customs delays or extreme weather.

Shipping Costs

Shipping fees are calculated based on your order size, weight, and destination.

You will see the final shipping cost during checkout.

Order Processing Time

Orders are typically processed within 1 to 2 days after payment confirmation. During peak seasons, processing may take longer.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package until it arrives at your doorstep.

Delivery Issues and Delays

If your order is delayed, lost, or damaged during shipping:

Contact us immediately at support@fatmaabaya.com.
Provide your order number and a brief description of the issue.
Our support team will assist you to resolve the problem, including possible replacement or refund.